Lorna Davies Florist strives to provide the best customer service available.  It is our belief that as a real flower shop we understand and appreciate the concerns of Internet shoppers regarding the security and proper fulfilment of their orders.  We have established this return/refund policy to provide our customer with a complete understanding of how replacement orders or refunds are processed.  For more information on our Refund/Return Policy please click here.

We usually tell customers that we'll endeavour to deliver the flowers either AM (9-12) or PM (12-4) whichever they prefer.   If the recipient is out, we will card the door stating that we have either left them with a neighbour, in a safe place or, lastly, taken them back to the shop awaiting contact by them to redeliver.